Information and Data Security Statement

Thank you for trusting Stamped with your company's data. We take this responsibility very seriously and make every effort to be transparent and careful when handling this data on your behalf. If you have specific questions or concerns, contact us at security@stamped.ai

Stamped uses industry-standard technologies and services to secure your data from unauthorized access, disclosure, inappropriate use, and loss of access. We ensure that the security policies of all our sub-processors are documented and up-to-date with industry compliance standards where required (PCI, GDPR, etc).

Security at Stamped is overseen by our Chief Technical Officer and carried out by our entire team.

Vulnerability Disclosure

If you would like to report a vulnerability, please contact security@stamped.ai with a proof of concept, list of tools used, and the output of the tools.

If a security disclosure is received, we will work quickly to reproduce each vulnerability to verify its status before taking the steps needed to remedy.

Compliance and Certification

PCI DSS

Stamped’s payment and card information are handled by Stripe, which has been audited by an independent PCI Qualified Security Assessor and is certified as a PCI Level 1 Service Provider.

GDPR

In an effort to provide the best security for all our customers when it comes to personal information, Stamped treats all data as if it is bound by GDPR regulation.

Any person (including EU residents) wishing to submit a personal data request to Stamped may do so by sending an email to privacy@stamped.ai explaining their data request.

PIPEDA

Stamped is compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA). For information on the types of Personal Data Stamped stores and how we store it, please see our Privacy Policy.

If you wish to contact our Data Protection Officer (DPO) for any concerns around Personal Data collection or usage, they can be reached at privacy@stamped.ai.

Infrastructure and Network Security

Servers

Stamped infrastructure is hosted on DigitalOcean TOR1.

The DigitalOcean data centers are co-located in some of the most respected datacenter facility providers in the world. They leverage all of the capabilities of these providers including physical security and environmental controls to secure the infrastructure from physical threat or impact. Each site is staffed 24/7/365 with on-site physical security to protect against unauthorized entry. Security controls provided by the datacenter facilities includes but is not limited to:

  • 24/7 Physical security guard services
  • Physical entry restrictions to the property and the facility
  • Physical entry restrictions to DigitalOcean’s co-located datacenter within the facility
  • Full CCTV coverage externally and internally for the facility
  • Biometric readers with two-factor authentication
  • Facilities are unmarked as to not draw attention from the outside
  • Battery and generator backup
  • Generator fuel carrier redundancy
  • Secure loading zones for delivery of equipment

For more information on DigitalOcean Security features, you can refer to this document. Stamped employees do not have physical access to DigitalOcean data centers, servers, network equipment, or storage.

The DigitalOcean servers where we run our infrastructure are located in Canada.

We are not able to provide the exact physical address of the data centers as DigitalOcean have historically been quite reticent in publishing location information of their facilities for security reasons.

We currently run Ubuntu 18.04 on all our servers and use a combination of automated and manual inspection to determine if new vulnerabilities are introduced in the software packages on our systems. Our Infrastructure team ingests these alerts and prioritizes remediation according to our internal Security Vulnerability Identification documentation.

Logical Access Control

Stamped has full control over all its infrastructure on DigitalOcean, and only authorized Infrastructure Team members at Stamped have access to configure infrastructure when needed in order to add new functionality or respond to incidents. All access required for control of infrastructure has mandated two-factor (2FA) authentication. The levels of authorization for infrastructure components are mandated by the principle of least privilege.

Third-Party Audit

DigitalOcean undergoes third-party independent audits and can provide verification of compliance controls for its infrastructure. DigitalOcean's TOR1 data center operations have been accredited under:

  • ISO/IEC 27001:2013
  • EU-U.S. and Swiss-U.S. Privacy Shield Certification
  • SOC 1 Type 2 and SOC 2 Type 2

For more information on DigitalOcean compliance practices, you can refer to this document.

Business Continuity and Disaster Recovery

High Availability

Every part of the Stamped service uses properly-provisioned, redundant servers (e.g., multiple load balancers, web servers, replica databases) in the case of failure. All our deploys are zero-downtime deploys, and we implement gradual rollout and rollback of services in the case of deployment errors.

Business Continuity

Stamped keeps continuous backups of our production databases. These backups are typically just a few hours behind the operational system, allowing us to restore easily to any time in the last 24 hours in the case of data corruption or loss.

Disaster Recovery

Stamped stores all infrastructure as code and as such is able to bring up complete copies of production and staging environments quickly. In the event of a complete region-wide outage, the Stamped Infrastructure Team will bring up a duplicate environment in a different DigitalOcean region.

Data Flow

Data through System

Data is sent from third-party integrations to the Stamped backend via TLS 1.2.

Stamped's latest SSL Labs Report can be found here.

Data out of System

Stamped maintains intelligent network firewall rules at the infrastructure level that limit the surface for data extraction. We scrutinize our partners and integrations to ensure that they comply with necessary security regulations (GDPR, PCI, etc), before transferring data for processing.

Data Security and Privacy

Data Encryption

Sensitive data in Stamped servers is automatically encrypted at rest using industry-standard AES-256 encryption. Stamped's master encryption key is stored in AWS Key Management Service.

Stamped only ever sends data over TLS 1.2 or greater, and never downgrades connections to insecure early TLS methods like SSLv3 or TLS 1.0.

Data Removal

Data may be retained after termination of service according to specification within our main customer contract. If data is kept after termination of service for machine learning training purposes Stamped will scrub all personally identifiable information (PII) from customer data. This includes, but is not limited to, usernames, emails, phone numbers, credit cards, IPs.

PII Scrubbing

Stamped scrubs personal information when sending data to a third-party integration.

Application Security

Audit Controls

In the settings page, we include an Activity section where dashboard Owners and Administrators can view the activity in their account. This is listed chronologically so you'll have insight into the organization's most recent activity.

Secure Application Development

Stamped practices continuous delivery, which means all code changes are committed, tested, shipped, and iterated on in rapid sequence. A continuous delivery methodology, complemented by pull request reviews, continuous integration (CI), automated security scanning, and automated error tracking, significantly decreases the likelihood of a security issue and improves the mean response time to security vulnerabilities. Internally, Stamped enforces at least one authorized reviewer for all code changes, and deployments to our production environment are gated under the condition that all code is reviewed.

We use Snyk on a daily scanning routine to automatically alert to new security vulnerabilities. We use Dependabot weekly to automate dependency updates and keep dependencies secure.

Corporate Security

Background Checks

Stamped conducts a mandatory background check and reference check for all employees prior to joining our team.

Security Training

Stamped enforces a mandatory security training program for all new and existing Stamped developers that must be completed annually. This security training covers the OWASP Top 10 in specific programming languages that the developer uses.

Disclosure Policy

In the event of a data breach, Stamped defers to GDPR regulations, which maintains that customers shall be notified within 72 hours of a data breach, where feasible.

Stamped maintains a live report of operational uptime and issues on our status page. Anyone can subscribe to updates via email from the status page.